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How
to make Your Business Stand Out from your Competitors
With
all the competitors you have, it's important to offer your
clients something that they don't; that way, your advertising
has a much better chance of being successful as you set
yourself apart from the crowd.
Succeeding in business is about doing things better, faster
and more efficiently than your competition and making sure
that you tell your prospects about it.
Some people call this uniqueness a "point of difference"
or a "unique selling proposition".
THAT’S what you communicate in your advertising —
and THAT’S what will set you apart.
Obviously, the whole point of having a point of difference
is about being different, so adopting all of your competitors’
points of difference will not be enough. You need to find
something that really sets you apart, something that identifies
YOUR business.
This makes your firm special and ‘indispensable’
in the eyes of your customer or client.
So, how do you differentiate your business?
By creating a USP that is so distinct and appealing it sets
you and your business favourably apart from your generic
brand competitors.
Your USP should be powerful enough that whenever a client
needs to invest, it brings your company immediately to mind.
Conveying the USP via your marketing, and with the backing
of your business performance, will make your business success
inevitable.
Some great USP examples
Here are just some examples of companies who have changed
their business standing dramatically just by developing
powerful USP’s.
Dominos Pizzas
Now there are plenty of pizza places around, and usually
none of them have enough drivers. So we all know that Friday
and Saturday night’s you can be looking at up to an
hour or over wait for a pizza delivery — and then
it’s soggy!
Some bright spark at Dominos figured this out, and dominos
used their USP to overcome this must basic pizza delivery
problem, they also put in place measures to ensure that
they would follow through on their USP — they didn’t
want to give away pizzas for free.
There simple but extremely effective USP was:
"They’d deliver hot, juicy, delicious pizza to
your door in 30 minutes or less, and if they didn’t
you’d receive it FREE."
This simple USP shot them straight up to the top of the
market.
Howard Ruff
The best example of how important a USP can be for Financial
Planners is Howard Ruff. While all of the other Wall Street
professionals concentrated on impressing the wealthy. Howard
Ruff built his own newsletter empire (worth over $20 million)
by positioning himself as the ‘common’ man’s
Financial Planner.
"I am the financial advisor to the middle class. And
I want to protect your interests at a different level. I
know how hard you work to make a dollar. I know how important
it is that you do not lose it. I know how critical your
retirement monies are to you. I respect that, and I approach
your situation differently from anybody else".
Avis
For years Avis rent-a-cars sat second in their marketplace,
behind Hertz a bigger company with a bigger fleet, not that
they didn’t do well there, but it seemed impossible
for them, no matter what they tried to knock Hertz out of
the water and achieve the level of marketshare they required.
Still all of their trying must have paid off, because they
came up with this USP, which, along with good service, better
rates and hard work, enabled them to extend themselves quite
considerable.
1.
"We’re number two, we try harder"
Federal
Express
"When it absolutely, positively has to be overnight
— Fedex it!"
You’ve
probably seen this one before used for Comet here in Australia.
It’s a simple USP but works extremely well as it offers
reasurrance — absolutely, positively.
Property investment
One of our clients in the property investment game found
that many of his competitors have given his industry a bad
name and with that many potential investors were sceptical
of property people. With that, our client decided to survey
potential clients and find out what their major fears were
when it came to investing in property. He found them to
be:
• long vacancy periods;
• poor rental return;
• bad tenants;
• paying too much;
• poor growth area;
• lack of tax effectiveness.
From there, he pinpointed the factors that impacted on a
clients’ investment results. Many of the points were
the same:
• rental return – type of dwelling and suburb;
• growth – price originally paid, type of dwelling,
location;
• tax – new property, depreciation allowances;
• cash flow – the right structuring.
After he did that, he then developed a system that ensured
that every facet of his clients’ investment in property
was designed to provide them with an environment that maximised
their returns and allayed their fears.
Primarily, he did that by creating a one stop shop of professionals
in a variety of fields who were property investment experts,
so clients enjoyed the very best chances of maximising their
investment results.eg.
• depreciation schedule from a quantity surveyor to
maximise depreciation allowances;
• properties sold to valuation and an official valuation
supplied;
• their affairs were structured in such a way as to
maximise the tax effectiveness of the transaction;
• strict property selection standards were put in
place to ensure the property and the area was likely to
enjoy solid growth and low vacancy rates;
• a range of insurances were provided by an insurance
agents to minimise their risks;
• a Financial Planner was on hand to provide specialist
investment advice that ensures that property investment
was right for their situation.
Imagine
what having a USP that sets you apart from your competition
will do for business ... one that makes you ‘indispensable’
in the eyes of your customer or client.
Yes,
it will make a massive difference.
So how
do you go about creating a great USP for your business?
Think
of it in this way:
If you
needed brain surgery would you talk to a General Practitioner
or would you talk to a Brain Surgeon?
Of course
you would talk to a Brain Surgeon - talking to a GP would
be silly.
Andy
Ireland is the Brain Surgeon of USP generation. He's widely
known as THE guy to talk to when you want a USP that makes
you stand out head and shoulders above your comeptitors.
Andy
is a real pro when it comes to digging out what makes your
business special and he has a unique package that can help
you define yours as well.
Click
here to find out more.
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